1. Introduction
Dopple Health, Inc. ("Dopple," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dopplehealth.com or interact with our digital twin platform for personalized metabolic care (collectively, the "Services").
Please read this policy carefully. If you disagree with its terms, please discontinue use of our Services.
2. Information We Collect
We may collect the following categories of information:
Information You Provide Directly
- Waitlist & Contact Information: When you join our waitlist or contact us, we collect your email address and any message content you submit.
- Account Information: If you create an account, we collect your name, email address, and credentials.
- Health & Clinical Data: As a healthcare platform, we may collect health-related data you or your care team provide, including metabolic markers, biometric data, and clinical notes. This data is handled in accordance with applicable healthcare privacy laws.
Information Collected Automatically
- Usage Data: Pages visited, time spent, clicks, and navigation paths.
- Device & Technical Data: IP address, browser type, operating system, and referring URLs.
- Cookies & Similar Technologies: We use cookies and similar tracking technologies to improve your experience. You may control cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Communicate with you about your account, updates, and our waitlist
- Respond to your inquiries and support requests
- Analyze usage trends to enhance platform performance
- Comply with legal obligations and enforce our terms
- Protect the security and integrity of our platform
4. Healthcare Data & HIPAA
To the extent Dopple processes Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA), we do so as a Business Associate in accordance with applicable Business Associate Agreements (BAAs) with covered entities. We implement administrative, physical, and technical safeguards to protect PHI.
If you are a healthcare provider or organization seeking to use our platform, please contact us to execute a BAA prior to transmitting any PHI.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating our platform (e.g., cloud hosting, analytics, email delivery), bound by confidentiality obligations.
- Healthcare Partners: With your authorization or as permitted by applicable law, with healthcare providers involved in your care.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.
6. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Health data retention follows applicable regulatory requirements, which may mandate longer retention periods.
7. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Data portability where technically feasible
To exercise any of these rights, please contact us at [email protected].
8. Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our Services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Dopple Health, Inc.[email protected]